Family owned since 1948 · Northern Berkshires & Southern Vermont
24-hour emergency service: (413) 663-6653
Installation & Service
Automatic fill or will-call delivery, with 24 hour emergency deliveries.
We encourage all customers to be on an automatic fill schedule, but if you choose to be a "will call" customer, you must call for a delivery when the gauge on your tank is at 30%! This will give us enough time to deliver your propane before the tank is empty.
We also encourage all customers to have their tanks filled when we deliver. This eliminates unnecessary return trips for our drivers and also reduces the chance of an out of gas situation. (Minimum deliveries are required if a will-call customer does not choose to fill the tank.)
If your tank does run out of propane, we must have access in order to check the gas system and turn on the gas. Due to insurance safety standards, we cannot deliver propane and leave the tank shut off.
If you run out of gas because you are a will-call customer or have a past due balance, there will be a service charge to check the system and turn on the gas.
By strictly enforcing these policies, we feel we can provide better service to all our customers.
A minimum delivery fee of $35.00 will be added to all delivery calls that do not want their tanks filled.
PLEASE REMEMBER - it is the homeowner’s responsibility to clear driveways of ice and snow, and to have a clear, safe path to the propane tanks for the drivers to deliver. This includes any debris, such as snow, dog waste, vehicles, yard equipment, tall grass, trees, etc. Failure to do so may result in the interruption of service, or additional charges, if extra efforts are required. Thank you for considering the time and safety of our employees.
See Fuel Sales for payment plans and labor rates. Contact Us Now for current price or to schedule a delivery.
Our office is open Monday – Friday, 8am – 4pm. Repair service and emergency deliveries are available 24 hours.
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